Faster settlements start with a firm that runs cleanly.

I help personal injury firms find where cases stall, measure what matters, and put the systems in place so the work moves without constant firefighting.

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Intake2days

Treatment180days

Demand prep74days: bottleneck

Negotiation60days

Disbursement21days

Illustrative example. In most firms, one stage quietly holds up every case behind it. Finding it is the first job.

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How I work

Every engagement starts with Discovery, a fixed-scope look at how your firm really runs. From there, you choose how far to take it.

Discovery: a firm-wide diagnostic.

Before recommending anything, I look at how your whole firm actually runs: intake, case management, treatment tracking, demands, negotiation, and closing. You get a clear picture and a plan, whether or not you hire me to carry it out.

Bottleneck report

Where cases slow down, who is overloaded, and what it costs you in time and settlements.

KPI scorecard

The handful of numbers your partners should review every week, with targets and how to track them.

SOP priority list

Which processes need written standards first, and what each one should cover.

Recommendations

A ranked action plan with effort, impact, and a suggested order of work.

3 to 4 weeks
Fixed scope and fee, quoted on our first call

How Discovery works

A short, structured engagement that asks little of your team's time.

Kickoff and data. Review your case management data, org chart, and current processes.
Team interviews. Short conversations with attorneys, case managers, intake, and billing staff.
Analysis. Map the case lifecycle, measure stage times, and size each bottleneck.
Readout. A working session with your partners to walk through findings and next steps.

Then choose how far to go.

After Discovery, you pick the scope that fits. Every package is a 90-day engagement: I work alongside your team for a full quarter, with weekly check-ins and a progress review at each month's end.

Targeted fix

for the 90 days

One specific problem, 90 days

Intake that loses leads
Demand letters running late
Missing KPI reporting
Fix built, tested, and handed off
Weekly check-ins for the quarter

Department rebuild

for the 90 days

A whole function, 90 days

Intake, pre-lit, litigation, or settlements
Workflows, SOPs, and role clarity
Staff training and handoff
Monthly KPI review with your partners

Full firm overhaul

for the first 90 days

Every department, first 90 days

Complete SOP library
Firm-wide KPI dashboard
Technology and staffing review
Phased rollout, department by department
Option to renew for a second quarter

Scope and pricing are discussed on your free consult, based on your firm's size and needs.

Keep the gains after the 90 days.

When your engagement ends, you can stay on with ongoing advisory support so the new systems hold and keep improving.

Ongoing advisory

month-to-month, after your engagement

Monthly KPI review with your partners
SOP updates as your firm changes
Direct access for questions between reviews
Early warning when a number starts to slip

Book your free consult.

Your first call is a free consult. Pick a time that works for you and you will get a confirmation email right away. I will follow up personally before our call.

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